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Frequently Asked Questions

FAQs for Navy@Vivo 2023

Last updated 22 July 2025

Event details

1. What is Navy@Vivo 2023?
2. Where and when will the NV23 be held?
3. How can I get to VivoCity?
4. What can I expect to see at the NV23?
5. What highlights/new additions are there for this year's NV23?
6. Can I bring my camera to NV23 and on board the ship?
7. Can I smoke at the NV23?
8. Can I bring my pets along with me?
9. Is there anything else that I should take note of? How do I beat the queue? What can I not bring on board?

Ticketing

10. Do I need tickets to visit NV23?
11. Why is there a need to ballot for tickets?
12. How do I know if I have successfully balloted for a ticket?
13. Do I have to print the confirmation email?
14. I have accidentally deleted the confirmation email. How can I retrieve it?
15. I have received an email from the Singapore Navy requesting for additional information for my ballot attempt, what should I do?
16. What should I do if I encounter a possible phishing email?
17. Do I need separate tickets for the ship visit and the FCU ride?
18. Am I able to change the time slot/date of my tickets?
19. Am I allowed to re-enter the ship after exiting?
20. Can I transfer my ticket to someone else?
21. Can I sell my ticket to others? Can I buy a ticket from online and/or physical platforms? Will the ticket be valid?
22. Does an infant or 2-year-old child require a ticket?
23. What should I do if I have further queries?

RSS Endeavour ship visit / FCU ride

24. Do I need a ticket for the ship visit / FCU ride? How much do the tickets cost?
25. What if I am late for my balloted time? Can I go on the next visit?
26. Are there any restrictions on who can participate in the ship visit and/or FCU ride?
27. Is there any dress code for the ship visit and FCU ride?
28. Is there insurance coverage for visitors on board the ship or FCU ride?
29. Do I have to sign an indemnity form before boarding the ship or FCU ride?
30. What happens if there is inclement weather?
31. Is there anything else that I should take note of?
32. What time is the Ceremonial Sunset ceremony? How long does it last? Are we able to board the ship during this time?
33. Can I board the ship without going for a visit?
34. Will the Naval Helicopter be on the ship too?
35. I lost something during the visit, do you have a lost & found counter?
36. I would like to take photos/videos of the LST coming alongside the promenade. When will RSS Endeavour be expected to sail in?
37. Can I fly a drone during the FCU ride to take video/photos of myself? Can I fly a drone to take aerial shots of RSS Endeavour?
38. Is there mobile phone coverage when the FCU goes out to sea?
39. I do not know how to swim – is this a requirement for the FCU rides?
40. Will there be narrations during the ship visit/FCU ride? What languages will there be?